Consulting ServicesAdvisory dossier

Resource Planning & RR Matrix

Resource models and responsibility matrices that optimise utilisation, ownership and delivery.

Engagement3–6 weeksDecision ownerBoard / CIOOutputs5 artefacts
Managers planning team allocation with printed schedules

Our position

Capability modelling, roles and responsibilities matrices, and a demand-supply plan that makes over-commitment visible before it becomes delivery failure.

Findings

The business challenge

Portfolios are approved against budget rather than capability. The same handful of senior people appear on every critical path, and no forward view exists to show it.

  1. F01Key-person dependency concentrated and unmeasured
  2. F02Portfolio approved beyond delivery capacity
  3. F03Responsibility ambiguity surfacing during incidents

Recommendation

How we solve it

We model capability supply against portfolio demand over a rolling horizon, then formalise accountability through a RACI-based responsibility matrix tied to real roles.

  • R01Capability model with skill depth and single-point-of-failure flags
  • R02Rolling demand-supply view across the portfolio
  • R03RR matrix agreed at role level, not name level

How the engagement runs

Four decisions, in order

Each stage ends in a written decision your board can sign — no stage begins before the last one closes.

01

Discover

Capability inventory and portfolio demand capture.

02

Define

Supply-demand model and RR matrix drafted with leadership.

03

Deliver

Plan operationalised into portfolio approval and resourcing.

04

Sustain

Quarterly refresh against actual delivery consumption.

Value to the business

    —Over-commitment visible at approval, not delivery

    —Key-person risk quantified and reduced deliberately

    —Clear accountability during change and incident

    —A defensible basis for hiring and sourcing decisions

Artefacts you keep

01

Capacity planning

02

RACI / RR matrix

03

Workload balancing

04

Team structure

05

Reporting

Frameworks & tooling

ExcelPower BIMicrosoft Project
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Put the decision on paper

Bring us the question your board keeps deferring. We will scope an advisory engagement with a written recommendation and a date — a consultant replies within one business day.

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